Following the articles we have published in the past on Rapport, we are now looking at how people communicate and the different ways they communicate their message.
We already know that we are all different in terms of acting and that this sometimes brings us some problems when interacting with our customers who have a completely different style.
We have also seen the importance of adapting to the way others work to achieve a greater level of empathy.
Now I would like you to focus on the communication styles that each of us have.
How do you usually like to be presented the information you need?
In a more visual way?
With images, graphics or other visuals?
In a more auditory way?
Do you like it when someone explains to … [ Read the rest » ] “Do you find it hard to get your message across?”