Normally we consider there are three goals in the art of being able to talk with each other:
The first is pure and simple, one talks for the pleasure of expressing themselves and interacting with other people.
The second goal is to get to know better the person in front of us. In sales and in any business, we need to expose ourselves longer to the other person in order to understand how the other person thinks, feels or reacts.
The third goal is to build credibility between the two parties involved in the sales process.
This is perhaps one of the most important things we need to learn in order to become better salespeople.
If this is important when we talk about personal relationships, it’s even more important when … [ Read the rest » ] “The “art” of talking to each other, have salespeople forgotten it?”