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People, Business Strategy: Sales and Negotiation Training

Sales Objections

Handling Sales Objections with Confidence: Lessons from the Pros

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Introduction

Hey there! Are you tired of losing potential customers because you couldn’t handle their objections? Do you feel like you freeze up when customers throw curveballs at you during a sales pitch? Well, fear not! This book will cover some proven strategies and techniques for confidently handling sales objections straight from the pros.

Section 1: Understanding Objections

Objections are a natural part of the sales process. They’re the customer’s way of expressing concerns or hesitations about your product or service. Understanding the different types of objections and why customers make them can help you address them more effectively.

1.1 The Different Types of Objections

There are several types of objections that customers can make during a sales pitch. Some common objections include the following:

  • Price objections: the customer believes
    • … [ Read the rest » ] “Handling Sales Objections with Confidence: Lessons from the Pros”

    Do you bite your tongue when sales objections arise?

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    When we talk about sales objections, there are always two attitudes in most commercials that go through training. A few grind their teeth. Others begin to rub their hands with happiness. 

    As the great Dean of Sales Brian Tracy used to say, on average, there are at least 5 to 7 sales objections in the sale. When an objection arises, it’s a sign of interest in our product or service. 

    There is a saying in some countries “he who disdains wants to buy,” and in fact, it is so in most situations in the sale. 

    We can always have two approaches to this: to think that customers are being annoying or understand that the business is progressing towards closure. 

    Above all, remember to treat all objections as requests. In practice, … [ Read the rest » ] “Do you bite your tongue when sales objections arise?”

    How to manage sales objections!

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    When we talk about objections, there are always two attitudes in most commercials who go through training. Some grind their teeth. Others start rubbing their hands happily.

    It was the great sales dean Brian Tracy that normally on a sale has at least 5 to 7 objections. Moreover, when that happens, it’s a sign that we’ve reached a stage of interest in our product or service.

    The saying that “he who disdains wants to buy” was already there, and in fact, this is the case in most sales situations. We can always have two approaches to this stage: to think that customers are boring or to rub their hands with joy, as we know that the business is progressing towards closure with every objection that is exposed by the customer … [ Read the rest » ] “How to manage sales objections!”