Results Driven

People, Business Strategy: Sales and Negotiation Training

Do you find it hard to get your message across?

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Following the articles we have published in the past on Rapport, we are now looking at how people communicate and the different ways they communicate their message.

We already know that we are all different in terms of acting and that this sometimes brings us some problems when interacting with our customers who have a completely different style.

We have also seen the importance of adapting to the way others work to achieve a greater level of empathy.

Now I would like you to focus on the communication styles that each of us have.

How do you usually like to be presented the information you need?

In a more visual way?

With images, graphics or other visuals?

In a more auditory way?

Do you like it when someone explains to … [ Read the rest » ] “Do you find it hard to get your message across?”

Do you know what the 3 deadly sins of sales are?

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I am often asked in my workshops what mistakes we should avoid, or rather… what the deadly sins of sales are.

As we can’t speak about all of them here, this week we have decided to introduce you to what we think are the top 3 mistakes a salesperson should avoid.

Therefore, without order of preference:

– They can’t listen

For us this is one of the biggest problems in sales nowadays.

Most of the salespeople we encounter just can’t listen.

They think that selling is basically dumping a customer-based set of information, commonly referred to as benefits.

Nothing could be more wrong, the best sellers we know are those who use the 3-thirds rule.

That is, listen 2 thirds of the time and talk only 1 third of the … [ Read the rest » ] “Do you know what the 3 deadly sins of sales are?”

The “art” of talking to each other, have salespeople forgotten it?

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Normally we consider there are three goals in the art of being able to talk with each other:

The first is pure and simple, one talks for the pleasure of expressing themselves and interacting with other people.

The second goal is to get to know better the person in front of us. In sales and in any business, we need to expose ourselves longer to the other person in order to understand how the other person thinks, feels or reacts.

The third goal is to build credibility between the two parties involved in the sales process.

This is perhaps one of the most important things we need to learn in order to become better salespeople.

If this is important when we talk about personal relationships, it’s even more important when … [ Read the rest » ] “The “art” of talking to each other, have salespeople forgotten it?”