One thing that surprises people in our training is when we associate customers with the term “Alphas.” This happened yesterday during training with one of the largest suppliers to retail companies.
Many of our client’s companies have indirect sales.
For example, our products or services’ real users are not our customers.
The question that often arises is: how do we energize a reseller network?
This is one of the areas where the “alphas” and discovering who they are is essential for the comercial success of our operation.
For example, when sometimes you work on the prescription with the end customer to stimulate the demand with the distributor, you have to keep in mind who are the “alphas” in your customers.
Now, whether in a distributor or a retailer, several levels … [ Read the rest ?? ] “Are your customers Alphas?”